It is our first time to dine in this restaurant - not our first Fish & Co experience but for this particular outlet it is our very first experience with them, we went in hungry thinking to satisfy our seafood crave

When we enter the outlet is partially full, with 1 section of the restaurant closed. We are greeted and seated down upon request, ordered our food within minutes and we start chit chatting there and waited for our food

I ordered a Swedish Fish & Chips with Ice tea and Soup - the ice tea and soup is served like within minutes, but to our great disappointment, the soup is cold and not hot at all the flavour of the soup is actually quite okay but its temperature is really the turn off point, also note that some of the soup paste is still there, looks like not cook or stir properly

Then we waited for 30 minutes for the other food to serve to us, also notice that the other customer also waited for long time and many angry faces start appearing everywhere

The Swedish fish & chips, the chips is cold and taste like rubber, pretty much like chips that is cooked but not yet served for long time the fish is okay but only serve with 1 portion instead of the usual 2 portion - the Tar tar sauce is ice cold, pretty much like the crew just took the sauce out from refrigerator



My partner ordered the Seafood platter, the praw is overburn - with the prawn head taste bitter, like the taste of overburned food the fish and squid is still okay, considered fresh and finally the chips, is also ice cold and taste like rubber.

Overall disaster experience